The complaint shall be filed with the HNCP in writing and the following information is required:

• name, address and e-mail address of the complainant;
• name and address of the multinational enterprise alleged to have breached the Guidelines;
• place, time and date, description of the alleged breaching of the Guidelines and presentation of prior attempts to bring breaching of the Guidelines to an end;
• specification of Guidelines provisions justifying the specific instance case by the complainant;
• description of complainant’s expectations concerning changes or goals to be achieved

Before submitting a complaint, please read carefully HNCP’s Specific Instance Procedure policy guide (pdf) and the information given in the Specific Instance Procedure menu.